Likewise, some users report that their Surface Pen is not writing, but the button is working, making it tiring to use.
Why is my Surface Pen eraser not working?
Many factors can impede the Surface Pen’s performance, resulting in issues like the Surface pen not working but connected. Some notable ones are:
Corrupt or broken Surface Pen driver: The Surface Pen can run into issues if its driver is not intact. It affects the components dependent on it, causing them not to work as they should. Issues with the pen pairing: For the Surface Pen to function correctly, you require a smooth pairing between the Surface Pen and the Surface Pro device. However, irregularities in the pairing process can affect the pen’s ability to erase. Physical issues: The Surface Pen can suffer damage from fall impact or physical contact. Hence, some functions on it may be affected.
How do I get my Surface Pen eraser to work?
We recommend you go through the following preliminary checks before proceeding with any advanced troubleshooting:
Disconnect external devices connected to your device. Take out the battery for a few seconds and put it back in to restart the pen. Check for any physical damage, like the pen tilt that can cause it to stop working.
If the Surface Pen eraser not working error persists, then you can go ahead with the solutions below.
1. Remove and pair your pen again
Removing and pairing the pen will fix any pairing issues affecting its functionality, causing it not to erase.
2. Reinstall the pen driver
Restart your device and check if the Surface Pen not erasing issue is fixed. SPONSORED
3. Run the Bluetooth troubleshooter
4. Update device drivers
Repeat the steps above for as many drivers as you can. It’ll help fix Surface Pen issues on your PC. Also, you can check other ways to update drivers on Windows 11. If you want a quicker process, you can try an automated solution that will do the job for you. DriverFix is an amazing option because it scans your PC for outdated drivers and finds the latest updates from its database.
5. Update Windows
Also, make sure to read how to fix Windows Update and Security not opening on Windows 11. These are the best ways to fix the Surface Pen if it’s not erasing. Kindly follow all the steps strictly for optimal results. Also, we have a detailed guide on fixing the Surface Pro intermittent pen accuracy issue in a few easy steps. For further questions and suggestions, kindly leave them in the comments section below.
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