The web player is a great alternative to the app and can be used anytime, anywhere with a remarkable difference in the sound quality. If you want to know if Spotify is better in the browser or the app, you can read our guide that can help you make your choice. However, it can also crash anywhere, anytime, causing a lot of discomfort for the music fans. In this post, we will cover some of the effective troubleshooting methods to fix the Spotify not working issue on your desktop or mobile phone browser.
What is wrong with the Spotify web player?
With over 400 million users across the world, Spotify is one of the most popular audio streaming services, that has been catering to music lovers since 2006. However, due to some issues with the browser or the web player, Spotify may not work. It could be possible that you are unable to run Spotify due to an unsupported browser, an ad-blocker, cache files, or if the playback content is not enabled in your browser. Fortunately, we have a couple of solutions that may help you get over the issue and you continue to listen to uninterrupted music. Does Spotify work on the browser? Yes, Spotify can be played on a browser using its web player on both desktop and mobile phones. To know how to enable the Spotify web player in your web browser, you can read our detailed post on our website. How do I open Spotify in the browser? To open the Spotify web player in a browser, simply open your browser and go to the dedicated website. This will open the web version of Spotify. You can now log in and start enjoying your favorite audio. But if you are wondering how to play Spotify on a mobile browser, simply visit play.Spotify.com and log in to start listening to music. However, if the Spotify web player is not working in your browser, you can follow the below methods to troubleshoot the issue. Quick Tip: Try to log on to the Spotify web app using a lightweight and responsive browser. Opera GX is a great option, packed with performance-oriented features. You can activate the battery saver mode and hardware acceleration for better speed. If you use the free version of Spotify, you can enable Opera’s adblocker for seamless streaming.
What can I do if Spotify is not working on my browser?
1. Open Spotify in a private window
1.1 Launch the Incognito window in Chrome
1.2 Open the Private window in Firefox
Similarly, you can open Spotify in the private window on other browsers and the web player should be working now.
2. Flush the DNS cache
2.1 Flush the DNS cache for Windows
The Spotify web player should be working fine now.
2.2 Flush the DNS cache for Chrome
This will clear your Chrome browser’s DNS cache.
2.3 Flush the DNS cache for Firefox
This will clear the DNS cache from your Firefox browser. Once you have cleared the DNS cache from the system and the browsers, the Spotify not working in your browser issue should be fixed.
3. Choose the correct playback device in Spotify
Now, Spotify will start working on your web browser and play music. SPONSORED
4. Disable the ad-blocker in your web browser
Try opening Spotify on your browser and the not working issue should be resolved. However, if you are using any other browser like Firefox or Edge, you can refer to this guide to disable AdBlock.
5. Reset the browser
5.1 Reset Chrome
Once done, check if the Spotify web player is opening now.
5.2 Reset Edge
Once the browser is reset, check if you can now open Spotify on your browser.
5.3 Reset Firefox
Once the reset process is over, try to run Spotify on the Firefox browser and check if the issue is resolved.
6. Change current location
Changing the location could be useful when you are traveling and Spotify is not working. Alternatively, you can also use another browser instead of the current one, or try another audio streaming service to continue with your music love.
Spotify browser not working on Windows 11
If your system is running on the Windows 11 N version, then you may come across the Spotify not working issue on your browser. This is because the N version does not ship with the Media Feature Pack. Follow the below instructions to install the pack: Once it’s installed, you can check if Spotify is now working.
Spotify browser not working on Windows 10
Whenever you enter a URL in the browser, some of the data from the site gets stored in the browser as a cache even after you exit the website. While a part of the data is important for the website to function properly, the remaining data may lead to the Spotify web player not working on Chrome or on other browsers. You can refer to our detailed guide on how to clear the cache on Windows 11, which also covers clearing the browser cache in Chrome and Edge. This will also help you fix the Spotify web player not working with a black screen issue.
Spotify browser not working on Mac
While this method helps you fix the Spotify browser not working issue on Mac, it’s also effective for all browsers on Windows 10/11 as well. Follow the below steps to enable the playback of protected content: Once done, relaunch Chrome, and check if the Spotify not working on your browser issue is resolved.
Spotify browser not working on Android
If you are missing out on your favorite music because the Spotify browser is not working on your Android phone, you are not alone. You can reboot the device first to check if it helps fix the issue. Alternatively, you can also sign out from your Spotify account and sign in again to check if this helps fix the issue.
Spotify browser not working on iPhone
Did Spotify crash while playing on your iPhone browser? While the first thing you must check is if the internet connection is working, you can also try restarting your iPhone. If this doesn’t help, you can follow the above process. While Spotify not working on browsers is a common issue, our solutions will help you resolve the problem effectively. You can then continue to listen to your favorite music on your desktop or mobile phone browser in the usual manner. Here are a few more tips to fix Spotify when something goes wrong and you see an error. If you encounter any other issues with the Spotify app or the web version, do leave a message in the comments box below.
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