Outlook might sometimes not synchronize if you’re using a Microsoft Exchange account if it was not set up correctly. Users trying to synchronize a Microsoft Exchange Server mailbox with an offline folder (.ost) file in Outlook will receive this error message: Let’s explore some common triggers and solutions.
What does the You must connect to Microsoft Exchange with the current profile message mean?
In most instances, this will mean that you cannot launch the Outlook client on your computer. Sometimes, it may demand you to connect to Microsoft Exchange without displaying the credential windows. From users, we have gathered that the following elements mainly trigger this problem:
Conflict in services – This could mean that the Microsoft 365 Modern Authentication setting has been disabled while the Microsoft 365 MFA is enabled. Synchronization issues – For some users, this may be because synchronization has not been correctly set up. Damaged files – Most often this is related to corruption or damage to the .ost file.
Users may get any of the following messages – cannot expand the folder you must connect to Microsoft Exchange with the current profile, Outlook error you must connect to Microsoft Exchange with the current profile, or cannot start Microsoft Outlook you must connect to Microsoft Exchange at least once. Regardless of the cause or error message, you should try the following solutions.
How can I fix You must connect to Microsoft exchange with the current profile?
1. Disable and enable MAPI
2. Check if Outlook synchronization is set up properly
3. Set your Outlook folders to synchronize automatically
Following these steps, you should no longer have any issues connecting to the Microsoft Exchange server. Let us know which methods helped you by leaving us a message in the comments below.
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