However, scanners are prone to errors and hence, can stop working completely at times. Apart from a recent upgrade to Windows 11, the issue could also arise due to outdated or faulty drivers, corrupted system files, broken Windows updates due to bugs, etc.

Preliminary troubleshooting

As with any other external device you first need to check some basic things before starting the actual software tweaking. First of all, make sure that the scanner or the multifunctional printer is turned on. At least a light on the printer’s panel should be lit to let you know about its status. Also, check if the cables are properly attached to the PC and the scanner. If the scanner is built into the printer, printing a test page could confirm that it’s functioning properly. In this post, we will guide you through some of the possible solutions that may help you fix the issue if there is a problem connecting to the HP scanner.

What can I do if the HP scanner is not detected in Windows 11?

Once done, close the Services window, restart your PC and check if the HP scanner is working now.

2. Run the hardware troubleshooter

Once the process is over, reboot your PC. Check if your HP scanner not working issue is resolved now. A troubleshooter may help pull up the issues if your scanner won’t run due to a glitch.

3. Update drivers

There are third-party tools such as DriverFix, that can update the scanner driver for you automatically. With a few clicks, the program will scan your PC’s hardware and peripherals for potential driver upgrades. If the scanner driver is outdated or corrupt, your HP scanner can stop working on Windows 11 hence, make sure to keep the drivers updated at all times. To update the drivers, you may also visit the manufacturer’s website to download the latest driver and install it on your PC. The program detects your missing HP scanner driver and searches its database for important updates. After locating the most recent driver, the utility will replace or fix it. It is the quickest and easiest approach for renewing your HP scanner. ⇒ Get DriverFix

4. Enable compatibility mode

Now that you are done, check if the HP scanner is working fine.

4. Reinstall the HP Scanner

As the scanner driver is reinstalled, the HP scanner not working issue should be fixed now. Alternatively, you can also run the SFC and the DISM scan to find and fix any corrupt system files. Also, if you have recently installed an update, uninstall the update and check if this helps fix the HP scanner not working issue on Windows 11. For any other questions or advice, let us know all about them in the comments section below.

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