Alternatively, many of our readers have reported that they cannot open the PNG files on their PC. Hence, check our solutions in this guide.

Why can’t Paint read this file?

Error message: Paint cannot read this file. This is not a valid bitmap file, or its format is not currently supported appears when opening a JPG or PNG image file you downloaded. Some of the factors responsible for this error are:

Unsupported image file format – MS Paint is only compatible with JPEG/JPG, Bitmap (BMP), GIF, PNG, and TIFF formats. So, attempting to open an unsupported file format on it can cause the error to appear. Corrupt MS Paint app – The error can occur if the MS Paint app is compromised. It can be due to an outdated program preventing Paint from installing the necessary updates. Check out our file repair software recommendation to fix the app files. Corrupt image files – If the image file you’re trying to open in the MS Paint app is corrupt, it can affect how it interacts with the app. Hence, it results in an error because Paint cannot read or access the file. Outdated Windows OS – Running an outdated Windows Operating System on your PC can cause viruses or malware infection because of bugs. Do not hesitate to check what to do if Windows Update is not working here.

After accessing the error and its causes, we have devised some tested and effective solutions to resolve it below.

What can I do if Paint can’t read this file?

Before proceeding with any advanced steps, go through the following:

Turn off background apps running on your PC. Check if the file format is supported. Run a virus and malware scan. Restart Windows in Safe Mode and check if the error persists. Try another software or convert the image file to a supported version – the last resort is to try opening the image file via another photo viewer on Windows 11. If it works, then the file format may be the issue.

If the error appears again, proceed with the solutions below:

1. Run an SFC scan

An SFC scan will detect corrupt system files that can prevent the user profile from loading. You can check how to fix the run as administrator option if it’s not working on your PC.

2. Update Paint in the Microsoft store

Updating apps in the Microsoft Store will fix any compatibility issues and corrupt program files affecting its performance. SPONSORED

3. Repair the Paint app

By forcefully repairing the app, it should function better. Hence, if the file is supported, Paint 3D should open it with ease.

4. Disable Windows Firewall

Disabling the Windows Defender Firewall will fix any interference it is causing the Paint software or the image file.

5. Update Windows OS

Updating the Windows OS will install patches for fixing bugs and resolving compatibility issues liable to cause the issue. However, you can convert or open the image file with one of the best photo editors for Windows 11 and check if it works in MS Paint. Alternatively, we have a detailed guide about Paint Shop Pro compatibility issues and ways to fix them. Also, check the best painting software for Windows 11. If you have further questions or suggestions, kindly drop them in the comments section.

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