The Razer Kraken headset is a pair of headphones designed for gaming. Kraken headphones include retractable microphones that players can usually utilize for multiplayer games. However, some users have reported that the Razer Kraken USB mic is not working for them. The headphones might have great audio, but it’s hard to keep the faith between the Razer headset not being detected and the Razer mic not working.

Why is my PC not detecting my Razer Kraken headset?

If your PC has not been able to detect your plugged-in Razer Kraken, it is usually because of one of the following reasons:

The drivers are outdated A different device is set as the primary headset microphone The headset is not connected correctly Presence of malware on the PC Problems with the computer sound settings

This is not an exhaustive list, and there could be many other reasons, but regardless of the causes, our suggested solutions should suffice if the Razer headset is not working on a PC or is not detected. Moreover, the issue can occur on different Windows iterations and applications:

Razer headphones are not working in Windows 10/11 – The solutions below are applicable in both OS iterations, so make sure to follow them, one by one. Razer headphones are not working on Discord, Xbox or laptop – You might need to run those applications, that fail to make use of your headphones, in administrator mode.

Why is the Razer Kraken X mic not working? If this issue occurs, it’s possible that Ryzen Synapse is not detecting the headset. This could be a driver issue, or your headset might not be configured appropriately. Other brands also have this issue, and many reported that Hyperx Cloud 2 microphone is not working on Windows. If this happens, check if everything is connected correctly and ensure you have selected the correct input device. We covered USB headset issues in a separate guide; you should check it out if you want more in-depth solutions.

How do I get my Razer headphones to work?

1. Use the Hardware and Devices Troubleshooter

Hardware and Devices is a built-in Windows 10 troubleshooter that helps users repair peripheral devices. Thus, that troubleshooter might provide a fix for the Razer Kraken microphone.

  1. Open Run by pressing the Windows key + R. Enter Control Panel in Run, and hit Enter.

  2. Next, click Troubleshooting.

  3. Click View all on the left of the Control Panel window.

  4. Select Hardware and Devices to open the window shown directly below. SPONSORED

5.  Click Advanced and select Apply repairs automatically. 6. Follow the wizard till the end then reboot your PC.

If you also have issues with your Razer mouse, don’t hesitate to check our comprehensive guide and make your device work again.

2. Update the drivers with an advanced tool

Updating your drivers is the best solution to keep you away from this kind of issue. But, doing it manually can be time-consuming.

3. Make the Razer Kraken Headset Microphone your default device

Sometimes Windows 10 automatically choose which device to be your default one for sounds. Choose the Razer headset and check if the problem persists. Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions.

4. Adjust the Headset Microphone Line in Volume

Maybe the volume level for the Razer microphone is set to a low level right from the driver properties, even if this is an infrequent event. Check the settings to be sure.

5. Run the software in Administrator Mode

Run all the games and other software; you utilize the Kraken microphone in admin mode. That will ensure the software can access all connected peripherals. You should try this solution if Razer Kraken drivers are not working after an update.

6. Roll Back the Realtek Audio driver

Updating drivers often fixes peripherals. Yet, some Razer Kraken users have stated that rolling back Realtek audio driver updates fixed their headphones’ microphones.

7. Reinstall the Razer Kraken drivers

How do I reset my Razer Kraken headset?

You should use the same steps we discussed in Solution 1. This will automatically reset the Kraken headset. And when it is reconnected, you will have it back to default settings. Not only the headset can give you various issues, but also the Razer mouse. Thus, we’ve also written a comprehensive guide to help you solve all your mouse issues. A hardware repair might be required if the above resolutions don’t fix your Razer Kraken microphone. You can return your Razer headphones to the manufacturer to repair or replace the headset if it’s still within a warranty period. Razer headsets have a one-year warranty support period. We hope you have resolved the issue of your Razer Kraken drivers not working. Let us know how it worked for you in the comments section below.

Name * Email * Commenting as . Not you? Save information for future comments
Comment

Δ