This can be a big inconvenience, especially if Windows forgets network credentials, but there’s a way to fix this problem, and today we’ll show you how to do it.

What does it mean when it says Your credentials could not be verified?

This issue can prevent you from logging in to your account, and it’s usually caused by the following:

Privacy settings – Sometimes, your operating system isn’t properly configured, which can cause this issue. To fix this, you need to change privacy settings. Windows Hello – Windows Hello errors can cause this problem. To fix it, simply disable and enable this feature.

How can I fix the Your credentials could not be verified?

1. Change Privacy settings

2. Disable Windows Hello

This is a simple solution, but it can help if your credentials could not be verified while using fingerprint or Windows Hello.

3. Click Cancel when the error message appears

4. Log in using Safe Mode

By doing so, you should be able to fix the Windows credentials could not be verified error.

5. Use diskpart command

Apparently, this issue appears because the CurrentControlSet key already exists. By using this solution, the problem should be gone. SPONSORED This solution can come in handy if you get The system could not log you on your credentials could not be verified message, so be sure to try them.

How do I verify my Microsoft credentials?

There you go. These are some simple solutions you can use if you encounter Your credentials could not be verified CAC error message. This isn’t the only error, and many reported that Credential Manager isn’t working at all, but we covered that issue in a separate guide. Feel free to try all our solutions and let us know which tip worked for you.

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